Here is an update for clients attending clinic during the current lockdown (from 4 January 2021) .
As a medical service, South Scarborough Acupuncture is still able to open for clients requiring urgent care and high needs.
What is urgent care and high needs? Can I come in for treatment? This varies from one person to another. What may be urgent for one person may not be for another and vice versa. We are best able to assess needs for those current clients, already on a treatment programme.
Already booked for next treatment
If you already have your next appointment booked, then we will have been in touch with you already. This will have been to either confirm that it can go ahead, or discuss rescheduling. Of course, if at any time you prefer to cancel or rearrange your appointment, you can do so. We do ask though that you please contact us and give 24hrs notice, so that we don’t pay for heating the clinic when it won’t be used.
Not booked but attended for treatment recently
If you have attended clinic for treatment either during or after August this year but you don’t have your next treatment booked, then we will need to assess whether your treatment will meet the criteria for urgent care and high needs. Please contact us (call direct on 07865 593972 or email sara@southscarboroughacupuncture.co.uk) to discuss your particular situation.
Not booked and not attended for treatment within the last six months
If you have never attended South Scarborough Acupuncture clinic before, or if you have not attended for treatment since the original lockdown back in Spring 2020, then there are additional risk assessments and client questionnaires that need to be completed before we can treat you. We will need to complete these by telehealth (either videoconference or telephone) to cut down on face to face contact. These forms will still need to be completed when current restrictions ease. If you would like to be assessed urgently for potential treatment as soon as possible, or you would like to join our waitlist ready to be seen when lockdown lifts, then please contact us (call direct on 07865 593972 or email sara@southscarboroughacupuncture.co.uk) to start the process.
Please note that online booking has temporarily been turned off. This is so that clients can’t accidentally book an appointment that doesn’t meet the urgent care and high needs criteria and then turn up to clinic, only to find that they cannot be treated.
If you plan on attending clinic during lockdown then please follow the instructions outlined above to book your appointment. These procedures are in place and important for the health and safety of us all.